Inspect Freshservice service-management tickets and modules through MCP

Connect Freshservice modules to MCP clients for supervised IT service-management ticket lookup and support-ops preparation.

Prerequisites

Freshservice account/API credentials, MCP-compatible client, repository runtime dependencies, approved ITSM workflow scope

Installation

Use the upstream install or setup path that matches your environment:

• npx -y @smithery/cli install @effytech/freshservice_mcp --client claude
• uvx installed (pip install uv or brew install uv)

Basic usage or getting-started notes:

• Installing via Smithery

• To install freshservice_mcp automatically via Smithery:

• bash

• Source: https://github.com/effytech/freshservice_mcp

• Extracted from upstream docs: https://raw.githubusercontent.com/effytech/freshservice_mcp/HEAD/README.md

Documentation

• https://github.com/effytech/freshservice_mcp

Source

• Agent Skill Exchange